FAQ’S

HOW MUCH IS MY CELTIC KLASS DRESS GOING TO BE?

With a focus on servicing both the Class and Team Dress market and solo dancers in Irish Dancing, we endeavour to keep our dresses affordable for all.  Our starting price for a solo dress is £695 while team dresses start at £75.00. We will be happy to discuss this further with you in a free design consultation.

HOW DO I PAY THE DEPOSIT AND BALANCE FOR MY CELTIC KLASS DESIGNS DRESS?

All Class orders will be invoiced for 1 payment to your teacher.  A 25% deposit is taken at the time of order placement. The balance is due on completion of the order before shipment. Solo dress orders are confirmed with a £200 deposit. The balance is then due before the shipment or delivery of the dress.

HOW WILL MEASUREMENTS AND PREFERENCES BE DETERMINED?

For Team dresses and class gear we will email or telephone the teacher for an initial design consultation. We follow up with a measurement and sizing guideline and we are happy to offer a video call for measurements if required. All team dresses and class gear are standard sizes. All Solo dresses are custom made to measure. Measurements are completed either in person or via video call. A free design consultation if given to every customer.

WILL I BE ABLE TO SEE HOW MY DRESS WILL LOOK BEFORE IT GOES INTO PRODUCTION?

After the initial consultation and on placement of the order, our experienced design team will draw up a graphic of your new costume idea.  You/your teacher will be given the opportunity to view the graphic before signing off.

HOW LONG DOES DELIVERY TAKE?

For the ROI and UK delivery we offer a 24 – 48 hr service via courier.  For the Rest of the world we offer a courier service which can take 4-5 working days or 7-10 working days depending on location.  The service is fully tracked and insured.

WHAT IS THE COST OF SHIPPING?

Shipping is calculated on an order basis.  It is sent via courier with full insurance and it is calculated at the most competitive rate at the time of shipping.

HOW LONG IS IT BETWEEN CONSULTATION AND COLLECTION/SHIPMENT?

Once the sign off has been completed and deposit has been paid, the turnaround time is approximately 8 - 10 weeks. This may be longer in busy periods. We will keep the customer informed.

WILL I RECEIVE ANY ACCESSORIES WITH MY IRISH DANCING DRESS?

We supply kick pants, shawls, head pieces, dress bags and other Irish Dancing accessories.  When ordering team dresses or class gear, these can be priced separately, or we can calculate a “Bundle” Price in consultation with the teacher. Solo dresses include Kick pants, number holder and head piece at no additional charge.

WHAT ABOUT RETURNS?

At Celtic Klass Designs our main aim is to provide 100% costumer satisfaction however we do realize in some situations you might need to return your item.

We all make mistakes! If you find a fault, please email us within 24hrs of receipt of the item, with photos and descriptions of the problem and we will be in touch regarding your request.
Please note that all of our dresses are personalized and therefore we cannot offer returns on these items unless there is a specific fault.

Please do not send back items before emailing us, we require you to contact us first. Josephine@celticklass.com